- I would like to post an ad. How do I start?
- I do not see the appropriate category or subcategory to post my ad under.
- I've found the category I want but can't go any further.
- I can't find where I am supposed to put my pictures. What do I do?
- I have posted my ad under wrong category by mistake. Can I change category?
- I have attached a wrong picture to my ad. Can I change it?
- I forgot my password. How can I retrieve it?
- Can I change my Email address, password or name?
- I wonder if my Email will be added to different lists and used inappropriately for spam.
- Can I extend the duration of my listings before expiration or change my ad content?
- I have sold my Item Can I remove my ad completely?
- My ad has expired and taken offline. How can I resubmit it?
- I would like to submit a banner to display on your site. What should I do?
- I have my banner displaying on your site. Can I see the daily statistics?
- My question is not listed. Can I contact you?
1. I would like to post an ad. How do I start? back
To start posting ads, you will need to create an account. Please fill in the required fields and click "Create Account"
You may start posting ads. When you logon to the system, your name is displayed at the top center of the navigation bar as shown below. If you don't see your user ID at the left under the Horse Resource Banner then click your browsers refresh button, or click the "Home" button. You can locate the "Home" button under the Navigation Menu at the left of the page or at the top right of the page. We have it listed in several places to make it easier for you to find.
2. I do not see the appropriate category or subcategory to post my ad under. back
If you are unable to locate the category you want to post your ad under please view the Browse Ads. We have a lot of categories since we are a directory. Directories are commonly set-up like a Yellow Pages and we are no different. Each item that would relate to and Equine event or service has or should have it's own category so individuals wanting to locate or place an item listed there can.
If you cannot find appropriate category to post your ad under, please let us know and we will create a new category if it does not contradict with our policies. 3. I've found the category I want but can't go any further. back
Once you've chosen the category you want to post your ad to, please make sure you click on the Subcategory even if it is the same as the Main Category. If you do not click on the Subcategory the "Next" button below will not highlight. Please see the sample picture below:
4. I can't find where I am supposed to put my pictures. What do I do? back
The upload box for pictures is just after you choosing the Sub-Category. The screen will look like the one shown below:
If you have already posted your ad and you want to ad pictures you will need to click on "My Ads". Once your ad is displayed in the My Ads display box you can click on the edit button which is located to the right of the picture as shown below:
After clicking edit you will be taken into the following screen:
If you notice at the top of the screen under the picture(s) it says "Edit Images". Click on the Edit Images button and upload your photos. Photo's larger than 400X400 will need to be compressed into a smaller file. Only JPG and GIF file formats will be accepted. 5. I have posted my ad under wrong category by mistake. Can I change category? back
Ad can be moved into a different category by site administrator. Please let us know if your would like to move your ad.
6. I have attached a wrong picture to my ad. Can I change it? back
Yes, you can change the image. If you have not submitted the ad yet, then on the final ad submission form click "Remove" below the picture thumbnail and then click "Ad Images". If you have submitted the ad, you can still change the image. Open your ad in full view and within the "Status" area at the bottom click "Images" link. You will be directed to the image replacement/addition page.
7. I forgot my password. How can I retrieve it? back
If you forgot your password, we will send you a temporary replacement password. Click "I forgot my password" at the logon page, enter the email, which your registered at our board and click "Email My Password". Check your Email for the temporary password we sent you. Once logon to your account with a new password, make sure to change it by clicking "Update Account" link at the top navigation bar.
8. Can I change my Email address, password or name? back
You may change your profile information at any time by clicking "UpdateAccount". However if you change your Email address, we will need to verify it. The procedure is the same as when you first registered.
9. I wonder if my Email will be added to different lists and used inappropriately for spam. back
You Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.
10. Can I extend the duration of my listings before expiration or change my ad content? back
Duration of the ad cannot be changes once it was posted. You can however change the content of the ad at any time by clinking "Edit" link at the status bar within full ad view page or by clicking "Edit" next to the selected ad at "My Ads" page. Both links would be available when you logged on to your account at the board.
11. I have sold my Item Can I remove my ad completely? back
Yes, you can delete your ad using "Delete" link while viewing your ad in full format or from the list of your ads while you click "My Ads" link. Note: you must be logged on to your account before changing or deleting your ads. You may also temporary disable your ad by clicking "Disable" link at full ad view page. The ad will be removed from the list, but remain in database. You can view your disabled ad by logging to the system, clicking "My Ads". You can enable disabled ad by clicking "Enable" full ad view page. Once opened your ad in full view, you may always determine the status of your ad by looking at "Status" bar at the bottom of the page. Appropriate links to edit, delete, disable, change images of your ad are located next to the status indicator.
12. My ad has expired and taken offline. How can I resubmit it? back
You may resubmit your ad after it has expired. Logon to the board, click "My Ads", find your expired ad in the list and click "Repost". If you have enough credits at your account, the ad will go online right away. If you do not have sufficient amount of credits on your account, you will be presented with the credits purchase page. Use this page to buy enough credits for the ad submission.
13. I would like to submit a banner to display on your site. What should I do? back
To submit a banner, you will need to create regular user account with us. Once your Email Address verified and you logged on, click on " Advertise"at the bottom and follow steps to submit your banner. 14. I have my banner displaying on your site. Can I see the daily statistics? back
Sure. Being logged to you account click "Advertise" at the bottom and then See Rotator Statistics . All sites associated with your account would be listed. You may click on "Statistics" to view the daily impressions and clicks for your banner as well as the date of expiration or number of impressions left in your advertisement campaign with us.
15. My question is not listed. Can I contact you? back
Please use an online form to send us your an inquiry. ^Top of Page^
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